ni Beth Gelena @Bulgary | Abril 11, 2024
Nag-post si Alex Gonzaga sa FB account ng Philippine Airlines dahil sa biglaang pag-cancel ng flight ng asawa niyang si Councilor Mikee Morada.
Sumagot naman ang airlines sa kanya.
Sa Facebook account ni Alex, she was looking for someone from PAL (Philippine Airlines) to assist her.
"Hi Philippine Airlines, super hassle ng biglaan n’yo CANCEL ang flight tapos move n'yo ng 2 days ang ticket," post niya sa FB.
Dagdag pa niya, "Your hotline is not answering. Sino kaya pwede makausap. 'Wag sana ganito na wala choice ang passengers. Grabe 'yun."
Nag-comment naman ang PAL, "We understand how frustrating this must be, and we sincerely apologize for any disruption to your travel plans.
"Safety is always our top priority. The flight cancellation was due to unforeseen maintenance requirements. While we understand this is not ideal, it ensures the safety of all passengers on board," dagdag pa ng airlines.
Hindi na nakipagtalo pa ang TV host-actress at vlogger. Buti na lang valid ang reason ng PAL kaya hindi natalakan ni Alex ang sumagot.