SSS rolls out nationwide Palengke Caravan to bring mobile services closer to grassroot communities

by Info @Brand Zone | May 26, 2026

QUEZON CITY, 25 May 2026 – The Social Security System (SSS) has deployed its mobile e-Wheels to public markets and barangays across selected towns and cities nationwide as part of weeklong Palengke Caravan, aimed at reducing travel time, long queues, and transaction difficulties experienced by workers, pensioners, and beneficiaries.

The caravan supports the directive of President Ferdinand R. Marcos Jr. to bring public services faster and closer to the people, particularly in underserved and hard-to-reach communities.

“For many pensioners, informal workers, and members in underserved communities, even a single branch visit can mean transportation expenses, lost income, and hours spent in line,” SSS President and Chief Executive Officer Robert Joseph M. De Claro said.

“Through the SSS e-Wheels / Palengke Caravan, we are bringing government services directly to communities so people can access assistance and complete transactions closer to where they live and work,” he added.

He explained that the SSS is holding a caravan in public markets to bring its services directly to market vendors and ambulant sellers who are unable to visit branch offices because they cannot leave their small businesses unattended.  

The SSS e-Wheels will be deployed in Metro Manila starting on May 25, which targets to serve around 21,500 clients. It will be followed by caravan activities in Calapan, Oriental Mindoro; Legazpi, Albay; Silay City, Negros Occidental; and Siargao Island, Surigao del Norte on May 27. The nationwide caravan will conclude on May 28 in Virac, Catanduanes.

The mobile caravan will offer services including employer registration, inquiries and verification, Annual Confirmation of Pensioners or ACOP, updating of member data records, issuance of SSS numbers and forms, and online-related transactions such as My.SSS registration, password resetting, Payment Reference Number generation, pension loan applications, and benefit claim applications.

SSS will also deploy for the first time the newly launched facial authentication with liveness check for ACOP verification during mobile service operations, allowing eligible pensioners to complete verification faster and more conveniently without visiting branches.

From January to April 2026, the SSS conducted a total of 3,294 e-Wheels activities nationwide, serving 239,367 members and residents in last-mile communities. In 2024, the SSS e-Wheels Program received the ASEAN Social Security Association Recognition Award in the innovation category.

“By bringing services closer to the people, we are making SSS more accessible, more responsive and convenient for workers, pensioners, and their families,” De Claro said.

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SSS commits to faster, streamlined services as ARTA marks 8th year

QUEZON CITY, 22 May 2026 – The Social Security System (SSS) reaffirmed its commitment to faster and more responsive public service as it joins the Anti-Red Tape Authority (ARTA) in celebrating its 8th anniversary on Friday, May 22.

SSS President and Chief Executive Officer Robert Joseph M. de Claro said the agency continues to strengthen frontline services, simplify processes, and modernize systems to better respond to member concerns, in line with the shared goal of improving government service delivery for Filipinos.

“As one of the country’s largest public service institutions, SSS recognizes that every transaction affects the daily lives of our members. We continue to improve our systems, processes, and frontline services because faster and more responsive government service is not only an operational goal, but a public responsibility,” de Claro said.

“The agency’s strong financial performance in 2025 has strengthened its capacity to expand member assistance programs and accelerate reforms aimed at improving service delivery”, de Claro added.

In 2025, SSS posted a net income of P142.97 Billion while its Reserve Fund surpassed the P1 Trillion mark for the first time in the institution’s history, a major milestone that further strengthens the long-term stability of the pension fund for current and future members.

“Our strong financial position allows us to invest directly in better services, new technologies, infrastructure upgrades, and programs that will improve the experience of our members,” de Claro said.  

He also highlighted the agency’s expanded relief programs designed to help Filipino workers and families cope with the continuing impact of the national energy emergency.

As part of these efforts, de Claro said SSS is also preparing to roll out an Energy Sustainability Loan Program in September.

The program allows qualified SSS members with a Mandatory Provident Fund account to avail themselves of financing to install residential solar panel systems, payable for up to seven years. The Mandatory Provident Fund Program is a compulsory retirement savings scheme that automatically enrolls SSS members who are contributing to the regular SSS program with a Monthly Salary Credit (MSC) above ₱20,000.

SSS aims to support at least 100,000 homes by 2028 through the program, which seeks to help families manage rising electricity costs while promoting long-term energy sustainability.

According to de Claro, the initiative reflects the evolving role of SSS in responding not only to traditional social security concerns, but also to emerging economic pressures affecting Filipino households.

“As ARTA continues to push for reforms in government service delivery, SSS remains committed to developing programs that are more responsive, practical, and relevant to the everyday realities of the Filipino people,” de Claro said.

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For more information, inquiries, or feedback, members may contact the SSS through hotline 1455, email usssaptayo@sss.gov.ph, and our branches. See us also through our website (www.sss.gov.ph) or our social media accounts (Facebook, Instagram, Spotify, Viber, X, and Youtube) under the MYSSSPH handle for latest announcements and instructional material on SSS programs.