Maynilad pilots new AI technology for pipe condition monitoring
- BULGAR
- Jul 4, 2024
- 2 min read
by Info @Brand Zone | July 4, 2024

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is now utilizing artificial intelligence (AI) to identify areas in its water distribution system with high likelihood of leaks, thus enabling the company to detect pipe leaks more quickly and efficiently.
The AI technology that Maynilad tapped for this purpose is called Infrawise, which is owned and developed by Portugal-based AGS (Administração e Gestão de Sistemas de Salubridade), a wholly owned subsidiary of Marubeni Corporation. Infrawise is an AI decision-making software that analyzes and identifies critical areas in the pipe network where Maynilad should focus its leak detection and pipe replacement activities.
Maynilad began testing the application of this technology in October 2023 over an area covering 1,700 kilometers of water pipelines. After this pilot run, the AI software produced a map that identified vulnerabilities over 750 kilometers of these pipelines, which later resulted in the positive identification of 1,525 leaks.
“Through this advanced AI technology, we can proactively identify and address potential leaks in our water distribution system. This not only enables us to respond more swiftly and efficiently to pipe network issues, it also significantly enhances our ability to conserve water resources and improve service reliability for our customers,” said Maynilad Chief Operations Officer Randolph T. Estrellado.
Following the successful pilot run, Maynilad is expanding the monitoring coverage of Infrawise to another 1,500 kilometers of pipelines.
Aside from monitoring and assessing pipe condition, Maynilad also uses AI technology to detect underground pipe leaks. For this particular initiative, Maynilad tapped the technology of satellite-based infrastructure intelligence company Asterra, particularly its patented algorithms that track the spectral “signature” of potable water underground captured in a satellite image. The leakage information that the AI algorithms pick up are thereafter captured in a Geographic Information System report that specifies street locations, enabling Maynilad to fast-track the process of detecting and repairing underground leaks.
Integrating AI in Maynilad operations was driven by the need to maintain efficiency and accelerate the reduction of water losses. The company is continuously exploring other advanced technological solutions that have the potential to augment its existing equipment and capability on leak detection.
Really exciting to see how AI is being used for essential infrastructure like water systems. Monitoring pipe conditions in real time can help prevent costly leaks and service disruptions before they happen. Innovations like this show how tech can solve real-world problems—and companies like Definitive Technology Solutions are also leading the way in applying smart technologies to everyday business challenges. It's all about staying ahead through proactive solutions.
It’s exciting to see utilities like Maynilad embracing AI for smarter infrastructure maintenance—predictive monitoring is definitely the future. In a similar way, adopting an equipment tracking software has made a huge impact on how we manage and monitor tools across locations. Whether it’s underground pipes or on-site equipment, knowing where things stand in real time is a total game changer for efficiency and cost control.
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