Maynilad communication programs win five Philippine Quill Awards

by Info @Brand Zone | September 1, 2026

• 

Photo: Maynilad senior executives and members of the teams behind the company’s winning communication programs receive three Awards of Excellence and two Awards of Merit at the 22nd Philippine Quill Awards. The recognized initiatives covered water loss reduction, crisis communication, public engagement, and the company’s entry into the capital markets. / Date of Release: September 1, 2026

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) received five awards at the 22nd Philippine Quill Awards—three Awards of Excellence and two Awards of Merit—for communication programs supporting water loss reduction, crisis response, public engagement, and the company’s entry into the capital markets.

Three Maynilad programs received Awards of Excellence.

“Grand Walk-the-Line: Mobilizing Enterprise-Wide Ownership for NRW Reduction” was recognized for engaging employees across the organization in Maynilad’s efforts to reduce non-revenue water (NRW), or water that is produced but does not generate revenue because of physical and commercial losses.

“Communicating Through Disruption: Managing the Pritil Leak Repair Incident” received an Award of Excellence under Issues Management and Crisis Communication for the company’s coordinated communications during a major service disruption that required customers to be kept informed amid limited lead time and evolving operational conditions.

Also receiving an Award of Excellence was “Leak Warriors 2025: Turning Citizens into Guardians of Clean Water,” a social media campaign developed with ID8 Inc. that encouraged customers and communities to help report visible leaks. During the campaign period, reported leaks increased by 142% year-on-year.

Maynilad also received two Awards of Merit for communication initiatives supporting its initial public offering (IPO).

“The Maynilad IPO: Building Confidence in the Capital Markets” was recognized under Financial Communication and Investor Relations for communicating the company’s business and long-term growth story to investors ahead of its ₱34.3-billion offering.

Meanwhile, “Shaping the IPO Narrative: Media Relations for Maynilad’s Public Market Debut” received an Award of Merit under Media Relations for helping build understanding of Maynilad’s transition to the public markets.

“These programs addressed very different communication challenges. What ties them together is the need to understand what each audience needs to know and how communication can help them act on that information. These recognitions reinforce our commitment to communication that is clear, timely, responsive, and purposeful,” said Marie Antonette H. de Ocampo, Maynilad Vice President and Head of Corporate Affairs & Communication.

The Philippine Quill Awards, organized by the International Association of Business Communicators (IABC) Philippines, recognize excellence in business communication.

---

Maynilad

Higit sa tubig ang aming serbisyo

Hotline: 1626

Cavite Toll Free Hotline: 1-800-1000-92837

Bisitahin ang official website: www.mayniladwater.com.ph

Maynilad joins UN Global Compact, strengthens ESG governance

by Info @Brand Zone | August 24, 2026

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) has joined the United Nations Global Compact (UNGC), committing to further align its business practices with globally recognized principles on human rights, labor, environmental responsibility, and anti-corruption.

The UNGC is the world's largest corporate sustainability initiative, bringing together companies and organizations committed to responsible business practices and advancing sustainable development.

As a participant, Maynilad will further integrate the UNGC principles into its business strategies, operations, risk management, and decision-making, and report annually on its progress through the UNGC's Communication on Progress (CoP).

“Joining the UN Global Compact gives us a globally recognized framework to further strengthen how we integrate environmental, social, and governance considerations into the way we operate and make decisions. As a water and wastewater utility, we have a direct responsibility to the communities we serve and the environment in which we operate,” said Maynilad Chief Sustainability Officer Atty. Roel S. Espiritu.

Maynilad's existing sustainability initiatives include expanding access to reliable water and wastewater services, investing in water-source diversification and climate resilience, and advancing circular economy practices through its NEW WATER program, which treats used water for reuse as an alternative water source. Its other initiatives include reducing non-revenue water and environmental impacts, expanding sewerage and sanitation services, and promoting employee health, safety, and development.

Participation in the UNGC will also provide Maynilad access to knowledge-sharing and learning opportunities with organizations pursuing similar sustainability goals, supporting the company's efforts to continuously strengthen its ESG programs and practices.

Maynilad operates the largest water concession by population served within a single concession area in the Philippines. It is a concessionaire of the Metropolitan Waterworks and Sewerage System for the West Zone of the Greater Manila Area, covering portions of Manila, Quezon City and Makati; the cities of Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon; and the cities of Cavite, Bacoor and Imus, and the municipalities of Kawit, Noveleta and Rosario in Cavite Province.

---

Maynilad

Higit sa tubig ang aming serbisyo

Hotline: 1626

Cavite Toll Free Hotline: 1-800-1000-92837

Bisitahin ang official website: www.mayniladwater.com.ph

Maynilad offers desludging services this August

by Info - @Brand Zone | August 18, 2026

Photo: Date of release: August 18, 2026

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is offering septic tank cleaning services to its residential and semi-business customers this August in select parts of Caloocan, Las Piñas, Manila, Parañaque, Pasay, Quezon City, Valenzuela, and Cavite Province at no extra cost.

Maynilad’s sanitation program is one of the company’s efforts to lessen pollution loading into Metro Manila’s river systems. “We ask our customers to avail of this service, as it will help to protect community health and the environment,” said Engr. Zmel Grabillo, Maynilad’s Head of Wastewater Management.

Customers residing in Barangay 80, 89, 138, 139,142 to 146, 148, 149, 151, 160, and 162 in Caloocan; Brgy. Almanza I, Manuyo II, Pamplona 1, Pamplona III, Pillar Village, Pulang Lupa I, Pulang Lupa II, Talon I, and Talon II in Las Piñas; Brgy. Port Area, Quiapo, San Miguel, San Nicolas, Sta. Cruz, and Sta. Mesa in Manila; Brgy. Don Carlos, San Rafael, and San Roque in Pasay; Brgy. Don Galo, San Martin de Porres, Sun Valley, and Tambo in Parañaque; Brgy. Commonwealth, Paltok, Payatas, Salvacion, San Antonio, San Isidro, Sta. Lucia, and Sto. Niño in Quezon City; and Brgy. Dalandanan, Malinta, Maysan, and Parada in Valenzuela may avail of Maynilad’s desludging service. 

Moreover, some Maynilad customers in Cavite Province, particularly Brgy. Aniban II, Habay I, Kaingin, Ligas II, Ligas III, Mabolo II, Mabolo III, Maliksi II, Maliksi III, Mambog II to Mambog IV, Malino III, Real I, Real II, Salinas I, San Nicolas III, and Sineguelasan in Bacoor City; Brgy. Anabu I-C, Bayan Luma II, Malagasang II-A, Malagasang II-B, Malagasang II-D, Malagasang II-F, Tanzang Luma I to Tanzang Luma VI Toclong I-A, and Toclong II-B in Imus City may avail of the company’s septic tank cleaning services at no extra cost. Septic tank cleaning service normally costs around Php 4,700 per truck.

Maynilad customers interested in availing of the company’s septic tank cleaning service may call the Maynilad Hotline 1626 to determine the requirements and procedures. Additional information is also available in the company’s website, www.mayniladwater.com.ph, and social media accounts (X: @maynilad, Facebook: /MayniladWater).

Maynilad operates the largest water concession by population served within a single concession area in the Philippines. It is a concessionaire of the Metropolitan Waterworks and Sewerage System (MWSS) for the West Zone of the Greater Manila Area, which is composed of the cities of Manila (certain portions), Quezon City (certain portions), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon, all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the municipalities of Kawit, Noveleta and Rosario, all in Cavite Province.

---

Maynilad

Higit sa tubig ang aming serbisyo

Hotline: 1626

Cavite Toll Free Hotline: 1-800-1000-92837

Bisitahin ang official website: www.mayniladwater.com.ph