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by Info @Brand Zone | March 4, 2026



January 26-Maynilad cuts NRW to 30.7 percent by yearend 2025

File Photo: Maynilad contractors conduct pipe replacement works in Manila, one of the operational interventions under the company’s intensified non-revenue water (NRW) reduction program, which brought NRW down to 30.7% by end-2025 from 38.4% a year earlier.



West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) will continue strengthening its water loss reduction program through sustained investments in Non-Revenue Water (NRW) management initiatives, supporting efforts to improve network efficiency and maximize available water supply across its concession area.


These initiatives form part of Maynilad’s MWSS-approved Business Plan for 2023 to 2027, which provides for continued infrastructure rehabilitation, leak detection activities, and targeted system upgrades aimed at reducing water losses across its network serving densely populated urban communities in the West Zone.


Portions of Maynilad’s distribution network were inherited from earlier water systems developed over several decades, with some legacy pipelines in Metro Manila dating back to the early 20th century and requiring continuing rehabilitation.


Under Maynilad’s MWSS-approved Business Plan, approximately ₱7.7 billion has been allocated for Non-Revenue Water management initiatives programmed for 2026 implementation.


NRW management remains a central component of Maynilad’s operational strategy. In 2025 alone, the company recovered about 256 million liters per day (MLD) of water through intensified leak detection, pipe replacement, pressure management, and network monitoring interventions—an amount equivalent to the output of a major water treatment plant, or nearly the combined production of two of Maynilad’s southern water treatment facilities.


According to Maynilad Central NRW Head Engr. Ryan B. Jamora, reducing water losses enables utilities to make more treated water available to customers without immediately developing new water sources.


“Recovering water through NRW reduction helps us optimize existing infrastructure and improve overall system efficiency,” Jamora said. “Much of this work happens underground through continuous monitoring and early leak detection before problems become visible at the surface.”


For 2026, NRW initiatives will support selective pipe replacement in high-loss areas, expanded leakage control activities, network diagnostics, and the continued evaluation of emerging technologies designed to improve leak localization and field response efficiency.


Maynilad said its current approach prioritizes data-driven interventions, enabling engineering teams to focus resources on areas where interventions deliver the greatest operational benefit while minimizing disruption to communities.


Leak detection activities were demonstrated in Barangays Bungad and Paltok in Quezon City as part of Maynilad’s ongoing stakeholder engagement efforts to provide operational context on how underground leaks are identified and addressed within active urban environments.


Pipeline systems are subject to natural deterioration from operating conditions such as traffic loading, road works, and coastal exposure, making NRW management a continuing engineering requirement for large metropolitan utilities.


Under its approved Business Plan, Maynilad targets reducing NRW levels to 25% by 2027 and 20% by 2030, consistent with regulatory commitments and the company’s long-term service reliability and sustainability objectives.


The 20% NRW level is widely recognized in the water industry as an efficient benchmark for large urban utilities, where further reductions may require disproportionately higher investment relative to incremental water recovery. Maynilad said its NRW program therefore focuses on achieving sustainable and economically efficient loss reduction while maintaining service reliability across a complex metropolitan network.


Date of Release: March 3, 2026



 
 

by Info @Brand Zone | February 18, 2026



Maynilad declogging

Date of release: February 18, 2026



West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is offering septic tank cleaning services to its residential and semi-business customers this February in select parts of Caloocan, Las Piñas, Manila, Muntinlupa, Parañaque, Pasay, Quezon City, Valenzuela, and Cavite Province at no extra cost.

 

Maynilad’s sanitation program is one of the company’s efforts to lessen pollution loading into Metro Manila’s river systems. “We ask our customers to avail of this service, as it will help to protect community health and the environment,” said Engr. Zmel Grabillo, Maynilad’s Head of Wastewater Management.


Customers residing in Barangay 132, 133, 134, 135, and 136 in Caloocan; Brgy. Manuyo I and Manuyo II in Las Piñas; Brgy. Port Area, Sampaloc, and Sta. Cruz in Manila; Brgy. Tunasan in Muntinlupa; Brgy. San Roque in Pasay; Brgy. Baclaran, La Huerta, Marcelo Green, Moonwalk, Sto. Niño, and Tambo in Parañaque; Brgy. Baesa, Damayan, Doña Imelda, Greater Fairvew, Kaligayahan, Manresa, Mariblo, Nagkaisang Nayon, San Antonio, San Jose, St. Peter, and Unang Sigaw in Quezon City; and Brgy. Balangkas, Canumay East, Gen. T. De Leon, and Lingunan in Valenzuela may avail of Maynilad’s desludging service. 


Moreover, some Maynilad customers in Cavite Province, particularly Brgy. Aniban I, Banalo, Bayanan,Bucandula IV, Campo Santo, Daang Bukid, Digman, Dulong Bayan, Habay II, Mabolo I, Mambog I, Mambog V, Molino I, Malino, II, Panapaan I, Panapaan II, Panapaan IV to VII, Talaba III, Talaba IV, and Talaba VII in Bacoor City; Brgy. Malagasang I-E, Malagasang I-D, and Malagasang I-F in Imus City may avail of the company’s septic tank cleaning services at no extra cost. Septic tank cleaning service normally costs around Php 4,700 per truck.

 

Maynilad customers interested in availing of the company’s septic tank cleaning service may call the Maynilad Hotline 1626 to determine the requirements and procedures. Additional information is also available in the company’s website, www.mayniladwater.com.ph, and social media accounts (X: @maynilad, Facebook: /MayniladWater).

 

Maynilad is the largest private water concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) in the Philippines in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the municipalities of Kawit, Noveleta, and Rosario, all in the province of Cavite.


 
 

by Info @Brand Zone | January 30, 2026



January 29- Maynilad secures nine ISO certifications across key facilities

Photo: Maynilad Chief Operating Officer Christopher Lichauco (6th from left) formally accepts nine new ISO certifications from Tristan Arwen G. Loveres, Managing Directoes for their compliance with international standards in quality, environmental, and occur of TUV Rheinland Philippines, Inc. (5th from left), recognizing three Maynilad facilitipational health and safety management systems. They were joined by members of the Maynilad leadership team, including (from left) Project Management Division Head Engr. Apollo Tiglao, Corporate Affairs and Communication Head Marie Antonette De Ocampo, Supply Chain Management Head Cybele Regalado, Water Supply Operations Head Engr. Ronaldo Padua, Wastewater Management Division Head Engr. Zmel Grabillo, Non-Revenue Water Division Head Engr. Ryan Jamora, Quality, Sustainability and Resiliency Head Atty. Roel Espiritu, Technical Resources Management Head Engr. Ma. Cherry Marilla, and Enterprise Risk Management and Internal Audit Head Jose Rizal Batiles. Seated in front (from left) are Human Resources Head Martin De Guzman and Customer Experience and Retail Operations Head Engr. Rodolfo Baylas. Date of Release: January 29, 2026



West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) has earned nine ISO certifications from international certifying body TÜV Rheinland, underscoring the company’s continued commitment to quality, environmental stewardship, and workplace safety across its operations.

 

The certifications cover three major facilities—Putatan Water Treatment Plant 2 in Muntinlupa, Parañaque NEW WATER Treatment Plant, and the Novaliches Pumping Station and Reservoir—which were assessed and found compliant with international standards for Quality Management Systems (ISO 9001:2015), Environmental Management Systems (ISO 14001:2015), and Occupational Health and Safety Management Systems (ISO 45001:2018). 

 

“These certifications speak to the kind of work our teams do every day. They follow global standards not just for compliance, but because they know it keeps our operations reliable and our communities safe,” said Atty. Roel S. Espiritu, Maynilad’s Chief Sustainability Officer and Head of Quality, Sustainability and Resiliency Division.

 

With these latest recognitions, Putatan Water Treatment Plant 2 now holds five ISO certifications, having previously earned ISO 50001:2018 (Energy Management System) and ISO 22301:2019 (Business Continuity Management System). The Parañaque NEW WATER Treatment Plant, which produces high-quality potable water through advanced wastewater recycling technology, obtained its first set of ISO certifications, while the Novaliches Pump Station and Reservoir received its initial accreditations under Maynilad’s Integrated Management System (IMS) program.

 

Maynilad now maintains a total of 292 ISO certifications under its partnership with TÜV Rheinland—one of the largest certification portfolios in the Philippine water industry—affirming the company’s sustained adherence to globally recognized operational, environmental, and safety standards.

 

Maynilad is the largest private water concessionaire in the Philippines in terms of customer base. It is the concessionaire of the Metropolitan Waterworks and Sewerage System (MWSS) for the West Zone of the Greater Manila Area, which is composed of the cities of Manila (certain portions), Quezon City (certain portions), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the municipalities of Kawit, Noveleta and Rosario, all in Cavite Province.


 
 
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