PhilHealth enhances payment system with SPA generator for self-paying members

by Info @Brand Zone | March 30, 2025

As part of its digitalization efforts to improve service efficiency, the Philippine Health Insurance Corporation (PhilHealth) is rolling out the Statement of Premium Account (SPA) Generator for self-paying members beginning April 1, 2026. 

Under this initiative, self-paying members are required to generate a Statement of Premium Account (SPA) prior to payment, ensuring that contributions are properly recorded and credited without delay. This digital system reduces errors in payment processing and helps members maintain accurate, up-to-date contribution records, which are essential in availing of PhilHealth benefits. 

In accordance with PhilHealth Advisory 2026-0016, a “No SPA, No Payment” policy will be implemented for self-paying members, including Self-Earning Individuals, Professional Practitioners, and Overseas Filipinos (excluding sea-based migrant workers). PhilHealth encourages members to begin using the SPA Generator ahead of full implementation to ensure a smooth transition. 

Members may generate their SPA through spagen.philhealth.gov.ph or by scanning the QR code found in the official PhilHealth website. The system generates a QR-coded SPA containing key payment details, which members can present to any PhilHealth Local Health Insurance Office (LHIO) cashier or any PhilHealth-Accredited Collecting Agent (ACA) when making payments. 

By requiring a validated SPA prior to payment, PhilHealth aims to minimize posting errors, ensure faster posting of payments, and improve overall service efficiency. 

PhilHealth also reminds members to transact only with authorized PhilHealth-accredited collecting agents and to avoid sharing their generated SPA with unauthorized individuals to ensure the security of their personal and payment information. 

For the updated and complete list of PhilHealth-Accredited Collecting Agents (ACAs), members may visit the official PhilHealth website. For inquiries on the SPA Generator, members may contact the nearest PhilHealth Local Health Insurance Office or call the Corporate Action Center at (02) 866-225-88. Mobile hotlines are also available: 0998-857- 2957 / 0968-865-4670 (Smart) and 0917-127-5987 / 0917-110-9812 (Globe). ###

PhilHealth, PSA Strengthen Partnership to Modernize Systems and Protect Member Benefits

by Info @Brand Zone | March 24, 2026

PR No. 2026-07 / March 26, 2026

The Philippine Health Insurance Corporation (PhilHealth) and the Philippine Statistics

Authority (PSA) have strengthened their partnership to modernize systems, prevent

fraudulent claims, and ensure benefits reach every Filipino, with the signing of a

Memorandum of Agreement (MOA) for the Philippine Identification System (PhilSys) co-

location and the launch of the PhilHealth Check Utility (PCU) today, March 26.

“Filipinos deserve a health insurance system that is modern, secure, and reliable,” said

PhilHealth President and CEO Dr. Edwin M. Mercado. “Through our partnership with the

PSA, we are strengthening our systems, improving the accuracy of our records, and

ensuring that every peso of the health fund supports legitimate claims and reaches every Filipino.”

He added that while safeguards are strengthened, access to benefits remains fully protected.

“As we clean and modernize our systems, we remain committed to ensuring that no eligible member is denied service. Our priority is to deliver services that are both secure and accessible for all,” he said.

Through the co-location initiative, PhilSys registration is available directly at selected PhilHealth offices, allowing members to register for their National ID while accessing PhilHealth services.

The PCU integrates PhilSys data to verify identities in real time, perform biometric liveness checks, and match records for accuracy, ensuring that only valid claims are processed. The system is fully integrated into key programs, including the Yaman ng Kalusugan Program (YAKAP) and the GAMOT benefit availment process, streamlining the patient journey from consultation to medicine access.

These initiatives mark a significant step in PhilHealth’s digital transformation and

modernization efforts, aligned with the Universal Health Care Act. By strengthening identity verification, improving data integrity, and streamlining processes, PhilHealth and PSA reaffirm their commitment to a more accountable, efficient, and people-centered health system for all Filipinos.

Frontline services ng PhilHealth, tuloy-tuloy sa gitna ng pagpapatupad ng energy conservation measures

by Info @Brand Zone | March 11, 2025

PR No. 2026-06 / March 9, 2026

Tiniyak ng Philippine Health Insurance Corporation (PhilHealth) sa mga miyembro nito na  mananatiling bukas ang lahat ng frontline at hospital-based services ng ahensya sa loob ng  limang araw sa isang linggo. Ito ay sa kabila ng pagpapatupad ng compressed onsite schedule para sa administrative at back-office staff simula sa Marso 9, 2026. 

Ayon sa PhilHealth ang mga sumusunod na serbisyo ay mananatiling fully operational mula Lunes hanggang Biyernes: 

1. PhilHealth CARES Nurses at P-Malasakit personnel sa mga ospital. 

2. Local Health Insurance Offices (LHIOs), PhilHealth Business Centers, Satellite  Offices, at Hospital Desks. 

3. Claims Processing (Benefit Administration Section) at Information Technology (IT).

4. Legal at Field Operations. 

Binigyang-diin ng PhilHealth na bagama’t naka-compressed schedule ang mga admin personnel, maaari pa rin silang makontak tuwing Biyernes para sa mga mahalaga at  madaliang pangangailangan o katanungan ng mga miyembro. 

Ang pagbabago sa work schedule ay bahagi ng pambansang kampanya sa pagtitipid ng  enerhiya dahil sa patuloy na pagtaas ng presyo ng langis sa mundo. Ito ay pagsunod sa  Malacañang Memorandum Circular No. 114, na nag-aatas sa mga ahensya ng gobyerno na magpatupad ng flexible work arrangements upang mabawasan ang paggamit ng kuryente at  gasolina ng 10 hanggang 20 porsyento. 

Ayon kay PhilHealth President and CEO Dr. Edwin M. Mercado, hindi matitinag ang  kanilang dedikasyon sa paglilingkod sa kabila ng mga adjustment na ito. “Ang bagong  schedule na ito ay dapat magresulta sa mas maayos at mas nakatutok na serbisyo.”  Dagdag pa niya na “Ang mga digital portal at frontline desk ng PhilHealth ay maaasahan  ng ating mga kababayan”.