Maynilad offers desludging services this June

by Info @Brand Zone | June 24, 2025

Date of release: June 23, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is offering septic tank cleaning services to its residential and semi-business customers this June in select parts of Caloocan, Las Piñas, Malabon, Manila, Parañaque, Pasay, Quezon City, Valenzuela, and Cavite Province at no extra cost.

Maynilad’s sanitation program is one of the company’s efforts to lessen pollution loading into Metro Manila’s river systems. “We ask our customers to avail of this service, as it will help to protect community health and the environment,” said Maynilad Chief Operating Officer Randolph T. Estrellado. 

Customers residing in Barangay 1, 4 to 18, 28, 35 to 46, 49 to 51, 53, 55 to 76, 167, 171, 172, 174, 175, 176, 185, and 188 in Caloocan; Brgy. Talon I, Talon III, Talon IV, Talon V, and Zapote in Las Piñas; Brgy. Concepcion, Flores, Ibaba, Longos, Tañong, and San Agustin in Malabon; Brgy. Malate, Paco, San Miguel, Sta. Cruz, Sta. Mesa, and Tondo in Manila; Brgy. Sta. Clara, San Jose, San Rafael, and San Roque in Pasay; Brgy. San Antonio, San Dionisio, San Isidro, Sto. Niño, and Sucat in Parañaque; Brgy. Apolonio Samson, Balingasa, Bungad, Damar, Damayan, Del Monte, Don Manuel, Doña Aurora, Doña Josefa, Maharlika, Mariblo, Paltok, Sienna, Talayan, NS Amoranto, and Pag-ibig sa Nayon in Quezon City; and Brgy. Isla, Karuhatan, Malanday, Rincon, Palasan, Tagalag, and Wawang Pulo in Valenzuela may avail of Maynilad’s desludging service. 

Moreover, some Maynilad customers in Cavite Province, particularly Brgy. Mambog I, Molino, Molino III, Molino IV, Molino V, Molino VI, Molino VII, Niog II, Niog III, Queens Row Central, and Queens Row East in Bacoor City; Brgy. Balsahan, Binakayan, Magdalo, Marulas, Samala-Marquez, Sta. Isabela, Panamitan, Poblacion, Pulvorista, and Tabon II in Kawit; Brgy. Anabu I-E, Anabu I-F, Anabu II-A, Anabu II-B, Anabu II-C, Anabu II-D, Anabu II-E, Bucandala II, Bucandala III, Bucandala V, Malagasang I-G, Malagasang II-D, and Palico I in Imus City; Brgy. Magdiwang, Putol, San Antonio II, San Jose II, San Juan II, San Rafael II, San Rafael III, and San Rafael IV in Noveleta; and Brgy. Muzon II, Kaunlaran, Silangan I and Silangan II in Rosario may avail of the company’s septic tank cleaning services at no extra cost. Septic tank cleaning service normally costs around Php 4,700 per truck.

Maynilad customers interested in availing of the company’s septic tank cleaning service may call the Maynilad Hotline 1626 to determine the requirements and procedures. Additional information is also available in the company’s website, www.mayniladwater.com.ph, and social media accounts (X: @maynilad, Facebook: /MayniladWater).

Maynilad is the largest private water concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) in the Philippines in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the towns of Kawit, Noveleta, and Rosario, all in the province of Cavite.

Maynilad Management and Supervisors’ Union sign new CBA

by Info @Brand Zone | June 18, 2025

Date of Release: June 17, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) recently signed a new Collective Bargaining Agreement (CBA) with the Maynilad Water Supervisors’ Association (MWSA), further strengthening the collaborative relationship between Management and the union representing more than 350 supervisory employees.

The signing ceremony was witnessed by officials from the Department of Labor and Employment (DOLE) and the National Conciliation and Mediation Board (NCMB). Among those present were (front row, from left) Maynilad Customer Experience and Retail Operations Head Christopher J. Lichauco, Maynilad Human Resources Head Martin B. De Guzman, MWSA President Cynthia Fe C. Villamor, and MWSA Legal Counsel Atty. Emmanuel Jabla; and (back row, from left) NCMB Conciliator-Mediator Atty. Khristine Joy Mary Vergara, NCMB Director Edgar G. Aquino, and NCMB Conciliator-Mediator Estelita Bautista.

The newly signed agreement is the product of constructive dialogue between Management and the union, aimed at promoting the welfare of employees while supporting the company’s operational goals.

“This agreement reflects our shared commitment to uphold employee rights and maintain open, productive partnerships with our labor groups,” said Maynilad HR Head Martin De Guzman.

Maynilad replaces 3,293 kilometers of old pipelines since 2006

by Info @Brand Zone | June 11, 2025

Maynilad replaces 3293 kilometers of old pipelines since 2006. Date of release: June 10, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) has replaced over 3,293 kilometers of old and aging pipelines across its concession area since 2006, as part of its long-term Non-Revenue Water (NRW) management program. This is pipe length roughly equivalent to the distance between Manila and Tokyo—highlighting the scale of Maynilad’s pipe replacement efforts. 

This extensive pipe replacement effort helps address physical water losses caused by leaks and bursts in older sections of the distribution network—a key challenge in the densely populated and coastal areas served by Maynilad. As of end-2024, physical losses (such as pipe leaks) accounted for 90% of total NRW, while commercial losses (such as illegal connections) comprised 10%, consistent with disclosures in the company’s approved Business Plan.

“Our NRW reduction program is a sustained, multi-year commitment,” said Engr. Ryan Jamora, Maynilad’s Central NRW Head. “Replacing aging pipelines is a critical part of this strategy, as it not only reduces water losses but also improves pressure and reliability for our customers.”

Under its MWSS-approved 2023–2027 Business Plan, Maynilad continues to implement targeted pipe replacement projects in priority zones, in close coordination with local government units (LGUs) and other stakeholders.

“We are working toward our target of reducing NRW to 34% this year — a substantial improvement from the 66% NRW level prior to Maynilad’s re-privatization in 2007,” added Jamora. “It is a challenging goal, but we are leveraging advanced technologies and the expertise of our skilled teams to sustain water loss recovery across our network.”

Maynilad is the largest private water concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) in the Philippines in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the municipalities of Kawit, Noveleta, and Rosario, all in the province of Cavite.

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