Maynilad intensifies crackdown on illegal water connections; regularizes around 14,000 delinquent accounts

by Info @Brand Zone | September 8, 2025

Maynilad personnel remove illegal connections during the company’s intensified crackdown on unauthorized water use. From January 2024 to August 2025, Maynilad regularized some 14,000 delinquent accounts—recovering lost water and improving supply for legitimate customers. Date of Release: September 5, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) continues its efforts to monitor and address illegal water connections, having regularized around 14,000 previously delinquent accounts between January 2024 and August 2025. These customers were reconnected to the system after settling their arrears and complying with account reinstatement requirements.

As part of this ongoing initiative, Maynilad dismantled unauthorized service lines, tampered meters, and illicitly reopened water connections. The recovered volume of previously lost water contributed to improved system management and helped stabilize pressure in affected areas.

“Water pilferage not only reduces supply pressure for paying customers, but also poses serious public health risks as illegal tapping may introduce contaminants into the distribution network,” said Maynilad Head of Customer Experience and Retail Operations, Engr. Rodolfo O. Baylas Jr. “We continue to conduct regular monitoring activities, with the support of local government units and law enforcement agencies.”

Maynilad emphasized that water theft is punishable under Republic Act No. 8041 (Water Crisis Act of 1995), with corresponding penalties including fines and imprisonment. The company urges the public to report suspected illegal connections via its official hotlines and digital platforms.

Maynilad is the largest private water concessionaire of the Metropolitan Waterworks and Sewerage System (MWSS) in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the municipalities of Kawit, Noveleta, and Rosario, all in the province of Cavite.

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This press release is for informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any securities in the Philippines or in any other jurisdiction.

Maynilad offers desludging services this August

by Info @Brand Zone | August 26, 2025

Date of release: August 20, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is offering septic tank cleaning services to its residential and semi-business customers this August in select parts of Caloocan, Las Piñas, Malabon, Manila, Parañaque, Pasay, Quezon City, Valenzuela, and Cavite Province at no extra cost.

Maynilad’s sanitation program is one of the company’s efforts to lessen pollution loading into Metro Manila’s river systems. “We ask our customers to avail of this service, as it will help to protect community health and the environment,” said Maynilad Chief Operating Officer Randolph T. Estrellado. 

Customers residing in Barangay 1, 4 to 18, 25 to 28, 30 to 46, 49 to 79, 167, 171, 172, 174 to 176, 180, 185, 187, and 188 in Caloocan; Brgy. Talon I, Talon III, Talon IV, Talon V, and Zapote in Las Piñas; Brgy. Concepcion, Dampalit, Flores, Hulong Duhat, Ibaba, Longos, Muzon, San Agustin, and Tañong in Malabon; Brgy. Malate, Paco, San Miguel, Sta. Cruz, Sta. Mesa, and Tondo in Manila; Brgy. San Jose, San Rafael, San Roque, and Sta. Clara in Pasay; Brgy. Merville, San Antonio, San Dionisio, San Isidro, Sto. Niño, and Sucat in Parañaque; Brgy. Apolonio Samson, Balingasa, Bungad, Damar, Damayan, Del Monte, Don Manuel, Doña Aurora, Doña Josefa, Katipunan, Maharlika, Mariblo, NS Amoranto, Pagibig sa Nayon, Paltok, Paraiso, Sienna, and Talayan in Quezon City; and Brgy. Canumay East, Isla, Karuhatan, Malanday, Palasan, Rincon, Tagalag, and Wawang Pulo in Valenzuela may avail of Maynilad’s desludging service. 

Moreover, some Maynilad customers in Cavite Province, particularly Brgy. Mambog I, Molino I, Molino III, Molino IV, Molino VI, Molino VII, Niog II, Niog III, Queens Row Central, and Queens Row East in Bacoor City; Brgy. Balsahan, Binakayan, Magdalo, Marulas, Panamitan, Poblacion, Pulvorista, Samala-Marquez, Sta. Isabela, Tabon II, Toclong, Tramo-Bantayan, and Wakas II in Kawit; Brgy. Anabu I-E, Anabu I-F, Anabu II-A, Anabu II-B, Anabu II-C, Anabu II-D, Anabu II-E, Bucandala II, Bucandala III, Bucandala V, Malagasang I-G, Malagasang II-D, Molino V, and Palico I in Imus City; Brgy. Magdiwang, Putol, Salcedo I, Salcedo II, San Antonio II, San Jose II, San Juan II, San Rafael II, San Rafael III, San Rafael IV, and Sta. Rosa I in Noveleta; and Brgy. Kaunlaran, Muzon II, Silangan I, and Silangan II in Rosario may avail of the company’s septic tank cleaning services at no extra cost. Septic tank cleaning service normally costs around Php 4,700 per truck.

Maynilad customers interested in availing of the company’s septic tank cleaning service may call the Maynilad Hotline 1626 to determine the requirements and procedures. Additional information is also available in the company’s website, www.mayniladwater.com.ph, and social media accounts (X: @maynilad, Facebook: /MayniladWater).

Maynilad is the largest private water concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) in the Philippines in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the municipalities of Kawit, Noveleta, and Rosario, all in the province of Cavite.

Maynilad targets 180,000 trees in 2025 to protect vital watersheds

by Info @Brand Zone | August 9, 2025

Photo: Maynilad targets 180,000 trees in 2025 to protect vital watersheds. Date of Release: August 6, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) has kicked off its 2025 “Plant for Life” program with an ambitious goal of planting 180,000 native trees across the Ipo and other critical watersheds this year. The initiative highlights Maynilad’s commitment to long-term water security, biodiversity conservation, and climate resilience.

The program began with a large-scale planting activity at the Ipo Watershed in Norzagaray, Bulacan, which plays a crucial role in protecting the Angat-Ipo water system—the main raw water source for Metro Manila. Volunteers from private sector partners, civil society groups, media organizations, and local communities joined Maynilad in the event, including representatives from the Metropolitan Waterworks and Sewerage System (MWSS) and sister companies within the MVP Group.

“Watershed reforestation is crucial to safeguarding the region’s water resources,” said Maynilad Chief Sustainability Officer Atty. Roel S. Espiritu. “Trees improve water infiltration, prevent soil erosion, and reduce sedimentation in dams, ultimately ensuring water quality and supply reliability for our 10.5 million customers. Just as important, this program helps restore local biodiversity and creates sustainable livelihood opportunities for nearby communities.”

Since its launch in 2007, Plant for Life has planted over 1.45 million trees across nearly 2,000 hectares, expanding beyond Ipo and La Mesa to include the Kaliwa watershed, mangrove belts along Manila Bay, and areas near Laguna Lake.

To ensure high survival rates, Maynilad engages Dumagat community members and local groups as forest stewards. These stakeholders handle nursery operations, monitoring, replanting, and forest protection under a structured three-year care program—providing both environmental and socio-economic benefits. As a result, the program sustains 80% survival rate while helping improve livelihoods.

Current reforested areas are estimated to sequester approximately 25,000 metric tons of CO₂ annually, contributing to climate mitigation and aligning with Maynilad’s broader sustainability and ESG goals.

Maynilad is the largest private water concessionaire in the Philippines in terms of customer base. It is a concessionaire of the Metropolitan Waterworks and Sewerage System (MWSS) for the West Zone of the Greater Manila Area, which is composed of the cities of Manila (certain portions), Quezon City (certain portions), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon, all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the municipalities of Kawit, Noveleta and Rosario, all in Cavite Province.