Maynilad cuts water losses to 36.2%, recovers 970 MLD since 2006

by Info @Brand Zone | August 1, 2025

Photo: LOWERING LOSSES, ONE PIPE AT A TIME. Maynilad replaces aging pipelines as part of its long-term Non-Revenue Water (NRW) Management Program. As of Q1 2025, the West Zone concessionaire has brought down water losses to 36.2%, recovering 970 million liters of water per day since 2006. Date of release: July 31, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) has reduced its non-revenue water (NRW) level to 36.2% as of Q1 2025, a significant improvement from 66.4% in 2006—the year the company was re-privatized.

This achievement translates to the recovery of 970 MLD—enough to meet the daily needs of millions of residents in the West Zone—through sustained investments and operational improvements over nearly two decades.

Maynilad inherited one of the oldest and most leak-prone pipeline systems from the Metropolitan Waterworks and Sewerage System (MWSS). Its NRW reduction was achieved despite these challenging network conditions, requiring extensive technical interventions and capital expenditures.

Maynilad’s NRW Management Program includes the creation of District Metered Areas (DMAs), advanced network diagnostics, active leak detection and repair, massive pipe replacement projects, and strict meter management. As of Q1 2025, Maynilad has replaced 3,293 kilometers of aging pipelines and repaired over 18,000 pipe leaks in just the first quarter of the year.

“Reducing water losses in a highly complex and aged network like ours requires long-term investment and continuous innovation. This milestone underscores our commitment to enhancing operational efficiency and achieving our NRW targets,” said Maynilad Central NRW Head Engr. Ryan Jamora.

According to its IPO Prospectus, Maynilad aims to further reduce NRW to 25% by 2027 and 20% by 2030, maintaining this level until the end of the concession period.

Maynilad is the largest private water concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) in the Philippines in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the municipalities of Kawit, Noveleta, and Rosario, all in the province of Cavite.

Maynilad rushes aid to communities hit by Habagat floods

by Info @Brand Zone | July 28, 2025

Photo: Maynilad brings safe drinking water to flood-hit families. Residents line up at an evacuation center to receive bottled water from Maynilad, which has been conducting relief operations in communities affected by Habagat-induced flooding. Date of Release: July 26, 2025

Maynilad Water Services, Inc. (Maynilad) has intensified its relief efforts for communities

inundated by persistent southwest monsoon (Habagat) rains, deploying water tankers,

mobile hygiene facilities, and distributing thousands of bottled water to evacuation

centers across the West Zone.

In coordination with local government units (LGUs), Maynilad has delivered over 8,120 bottles of drinking water to key areas including Quezon City, Manila, Makati, Parañaque, Las Piñas, Caloocan, Bacoor, Imus and Muntinlupa. The relief includes 5,310 bottles of 4-liter containers, 2,760 bottles of 350ml, and 50 bottles of 6-liter water, as well as sacks of rice and other essential supplies for affected families.

To ensure continuous access to safe water, water tankers have been dispatched to

several evacuation centers, with an additional 4,000 pieces of 4-liter bottles set for

distribution in the coming days. The company is also on standby to deploy mobile water

tankers to severely affected areas as needed.

To address sanitation needs, Maynilad is preparing to deploy its mobile shower facility

to select evacuation centers. At the same time, its technical teams are conducting

drainage de-clogging operations in flood-prone communities—complementing the

regular maintenance of its wastewater facilities and sewer networks to help minimize

overflows during heavy rains.

“Maynilad remains in close coordination with local and national government agencies to

ensure timely support to affected families. We are committed to help our customers

recover from this calamity,” said Maynilad Head of Corporate Affairs and

Communication Marie Antonette H. De Ocampo.

Maynilad offers desludging services this July

by Info @Brand Zone | July 25, 2025

Date of release: July 25, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is offering septic tank cleaning services to its residential and semi-business customers this July in select parts of Caloocan, Las Piñas, Malabon, Manila, Parañaque, Pasay, Quezon City, Valenzuela, and Cavite Province at no extra cost.

Maynilad’s sanitation program is one of the company’s efforts to lessen pollution loading into Metro Manila’s river systems. “We ask our customers to avail of this service, as it will help to protect community health and the environment,” said Maynilad Chief Operating Officer Randolph T. Estrellado. 

Customers residing in Barangay 1, 4 to 18, 25, 27, 28, 35 to 46, 49 to 51, 53, 55 to 76, 167, 171, 172, 174, 175, 176, 185, and 188 in Caloocan; Brgy. Talon I, Talon III, Talon IV, Talon V, and Zapote in Las Piñas; Brgy. Concepcion, Flores, Ibaba, Longos, Tañong, and San Agustin in Malabon; Brgy. Malate, Paco, San Miguel, Sta. Cruz, Sta. Mesa, and Tondo in Manila; Brgy. Sta. Clara, San Jose, San Rafael, and San Roque in Pasay; Brgy. San Antonio, San Dionisio, San Isidro, Sto. Niño, and Sucat in Parañaque; Brgy. Apolonio Samson, Balingasa, Bungad, Damar, Damayan, Del Monte, Don Manuel, Doña Aurora, Doña Josefa, Maharlika, Mariblo, Paltok, Sienna, Talayan, NS Amoranto, and Pag-ibig sa Nayon in Quezon City; and Brgy. Isla, Karuhatan, Malanday, Rincon, Palasan, Tagalag, and Wawang Pulo in Valenzuela may avail of Maynilad’s desludging service. 

Moreover, some Maynilad customers in Cavite Province, particularly Brgy. Mambog I, Molino, Molino III, Molino IV, Molino V, Molino VI, Molino VII, Niog II, Niog III, Queens Row Central, and Queens Row East in Bacoor City; Brgy. Balsahan, Binakayan, Magdalo, Marulas, Samala-Marquez, Sta. Isabela, Panamitan, Poblacion, Pulvorista, and Tabon II in Kawit; Brgy. Anabu I-E, Anabu I-F, Anabu II-A, Anabu II-B, Anabu II-C, Anabu II-D, Anabu II-E, Bucandala II, Bucandala III, Bucandala V, Malagasang I-G, Malagasang II-D, and Palico I in Imus City; Brgy. Magdiwang, Putol, San Antonio II, San Jose II, San Juan II, San Rafael II, San Rafael III, and San Rafael IV in Noveleta; and Brgy. Muzon II, Kaunlaran, Silangan I and Silangan II in Rosario may avail of the company’s septic tank cleaning services at no extra cost. Septic tank cleaning service normally costs around Php 4,700 per truck.

Maynilad customers interested in availing of the company’s septic tank cleaning service may call the Maynilad Hotline 1626 to determine the requirements and procedures. Additional information is also available in the company’s website, www.mayniladwater.com.ph, and social media accounts (X: @maynilad, Facebook: /MayniladWater).

Maynilad is the largest private water concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) in the Philippines in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the municipalities of Kawit, Noveleta, and Rosario, all in the province of Cavite.