Maynilad sustains service expansion, with 10.5 million customers now receiving piped-in water

by Info @Brand Zone | July 1, 2025

Maynilad now delivers piped-in water to around 10.5 million people as of Q1 2025. In photo: A Maynilad engineer inspects a Modular Treatment Plant in Cavite, which helps improve supply in areas far from Angat Dam and Laguna Lake.

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) now delivers piped-in water to around 10.5 million people as of the first quarter of 2025, marking continued gains in service coverage, availability, and water pressure across its concession area.

As of March 2025, the company had 1,556,603 active water service connections, covering 94.7% of the West Zone. This is up from 77.8% coverage in 2006, when Maynilad came under new management.

Water service availability and pressure have also improved significantly. Around 96.8% of customers now receive 24-hour water supply, compared to 32% in 2006. Likewise, 96.8% of customers get water at an average pressure of at least seven pounds per square inch (psi)—the minimum required to push water up to the second floor of a structure—up from 45% in 2006.

Since its re-privatization in 2007, Maynilad has replaced 3,293 kilometers of aging pipelines—equivalent to approximately 72% of its inherited pipe network—to help minimize losses and improve network reliability.

“We remain focused on expanding access and sustaining service levels as demand rises,” said Maynilad President and CEO Ramoncito S. Fernandez. “It’s a long-term commitment that supports both water security and the well-being of the communities we serve.”

Maynilad is the largest private water concessionaire in the Philippines in terms of customer base. It is the concessionaire of the Metropolitan Waterworks and Sewerage System (MWSS) for the West Zone of the Greater Manila Area, which is composed of the cities of Manila (certain portions), Quezon City (certain portions), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas and Malabon all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the municipalities of Kawit, Noveleta and Rosario, all in Cavite Province.

Maynilad supports Brigada Eskwela 2025; provides aid to around 50 public schools

by Info @Brand Zone | June 20, 2025

Photo: In support of the Department of Education’s Brigada Eskwela 2025, Maynilad donated cleaning supplies and provided hydration support to around 50 public schools across its concession area. In the photo, faculty members of Imelda Integrated Secondary School in Malabon City receive a refrigerated drinking fountain from Maynilad. INSET: Teachers from Bayan Luma 1 Elementary School in Imus City unpack cleaning materials donated by Maynilad. Date of release: June 20, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) extended support to around 50 public schools in Metro Manila and Cavite for the Department of Education’s (DepEd) Brigada Eskwela 2025 program, providing cleaning materials and hydration support to help prepare campuses for the new school year.

In coordination with local government units and DepEd school divisions, Maynilad donated various disinfecting supplies, 87 refrigerated drinking fountains, and 260 packs of bottled water to public schools in the cities of Valenzuela, Malabon, Manila, Quezon City, Caloocan, Las Piñas, Muntinlupa, Makati, Imus, and Bacoor. This initiative is part of the company’s ongoing partnership with government efforts to improve learning environments.

“We are pleased to support Brigada Eskwela once again, as it aligns with our sustainability agenda to promote health, education, and overall well-being in the communities we serve,” said Maynilad Chief Sustainability Officer Roel S. Espiritu. “By helping to create safe and welcoming school environments, we hope to empower more Filipino children to grow and thrive.”

In addition to its Brigada Eskwela efforts, Maynilad is refurbishing drink-and-wash stations in 20 public schools this year. It will also conduct W.A.S.H. (Water, Sanitation, and Hygiene) education sessions and reading caravans through its Daloy Dunong program, in partnership with its sister companies under the MVP group.

Maynilad is the largest private water concessionaire in the Philippines in terms of customer base. It is the concessionaire of the Metropolitan Waterworks and Sewerage System (MWSS) for the West Zone of the Greater Manila Area, which consists of the following areas: The cities of Manila (all but portions of San Andres & Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Ave.; the northern part starting from Districts of the Holy Spirit & Batasan Hills), Makati (west of South Super Hi-way), Caloocan, Las Piñas, Malabon, Muntinlupa, Navotas, Parañaque, Pasay, and Valenzuela—all in Metro Manila; the cities of Cavite, Bacoor and Imus, and the municipalities of Kawit, Noveleta and Rosario, all in Cavite Province. 

Maynilad offers desludging services this June

by Info @Brand Zone | June 24, 2025

Date of release: June 23, 2025

West Zone concessionaire Maynilad Water Services, Inc. (Maynilad) is offering septic tank cleaning services to its residential and semi-business customers this June in select parts of Caloocan, Las Piñas, Malabon, Manila, Parañaque, Pasay, Quezon City, Valenzuela, and Cavite Province at no extra cost.

Maynilad’s sanitation program is one of the company’s efforts to lessen pollution loading into Metro Manila’s river systems. “We ask our customers to avail of this service, as it will help to protect community health and the environment,” said Maynilad Chief Operating Officer Randolph T. Estrellado. 

Customers residing in Barangay 1, 4 to 18, 28, 35 to 46, 49 to 51, 53, 55 to 76, 167, 171, 172, 174, 175, 176, 185, and 188 in Caloocan; Brgy. Talon I, Talon III, Talon IV, Talon V, and Zapote in Las Piñas; Brgy. Concepcion, Flores, Ibaba, Longos, Tañong, and San Agustin in Malabon; Brgy. Malate, Paco, San Miguel, Sta. Cruz, Sta. Mesa, and Tondo in Manila; Brgy. Sta. Clara, San Jose, San Rafael, and San Roque in Pasay; Brgy. San Antonio, San Dionisio, San Isidro, Sto. Niño, and Sucat in Parañaque; Brgy. Apolonio Samson, Balingasa, Bungad, Damar, Damayan, Del Monte, Don Manuel, Doña Aurora, Doña Josefa, Maharlika, Mariblo, Paltok, Sienna, Talayan, NS Amoranto, and Pag-ibig sa Nayon in Quezon City; and Brgy. Isla, Karuhatan, Malanday, Rincon, Palasan, Tagalag, and Wawang Pulo in Valenzuela may avail of Maynilad’s desludging service. 

Moreover, some Maynilad customers in Cavite Province, particularly Brgy. Mambog I, Molino, Molino III, Molino IV, Molino V, Molino VI, Molino VII, Niog II, Niog III, Queens Row Central, and Queens Row East in Bacoor City; Brgy. Balsahan, Binakayan, Magdalo, Marulas, Samala-Marquez, Sta. Isabela, Panamitan, Poblacion, Pulvorista, and Tabon II in Kawit; Brgy. Anabu I-E, Anabu I-F, Anabu II-A, Anabu II-B, Anabu II-C, Anabu II-D, Anabu II-E, Bucandala II, Bucandala III, Bucandala V, Malagasang I-G, Malagasang II-D, and Palico I in Imus City; Brgy. Magdiwang, Putol, San Antonio II, San Jose II, San Juan II, San Rafael II, San Rafael III, and San Rafael IV in Noveleta; and Brgy. Muzon II, Kaunlaran, Silangan I and Silangan II in Rosario may avail of the company’s septic tank cleaning services at no extra cost. Septic tank cleaning service normally costs around Php 4,700 per truck.

Maynilad customers interested in availing of the company’s septic tank cleaning service may call the Maynilad Hotline 1626 to determine the requirements and procedures. Additional information is also available in the company’s website, www.mayniladwater.com.ph, and social media accounts (X: @maynilad, Facebook: /MayniladWater).

Maynilad is the largest private water concessionaire of Metropolitan Waterworks and Sewerage System (MWSS) in the Philippines in terms of customer base. Its service area includes the cities of Manila (all but portions of San Andres and Sta. Ana), Quezon City (west of San Juan River, West Avenue, EDSA, Congressional, Mindanao Avenue, the northern part starting from the Districts of Holy Spirit and Batasan Hills), Makati (west of South Super Highway), Caloocan, Pasay, Parañaque, Las Piñas, Muntinlupa, Valenzuela, Navotas, and Malabon, all in Metro Manila; and the cities of Cavite, Bacoor, and Imus, and the towns of Kawit, Noveleta, and Rosario, all in the province of Cavite.